Baylor Scott & White University Medical Center Emergency Department

Dallas, TX

Baylor Healthcare System selected th+a, in partnership with Freeman White, for the expansion and renovation of its existing Emergency Department. A facility originally constructed in 1985, the emergency department suffered from high patient demand and an inefficient layout.

It was one of only two Level One Trauma units in North Texas, and was already serving over 78,000 patients per year. Patient demand far surpassed the department's ability to provide care, and wait times exceeded three hours.

th+a's team assessed the department and identified its core needs, establishing goals for efficient staffing, effective use of ancillary spaces, enriched communication, improved ergonomics and technological flexibility.